When you visit Royal Essence Candles at some of our locations such Cabbages and King in Round Rock Texas, someone is always there to help you with any questions or concerns you may have. royalessencecandles.com is no different. We're here to answer any questions you have about our products, our Web site or an order you may have already placed.

FAQ
Our Frequently Asked Questions section should provide you with answers about our products, web site, and ordering.

Security & Privacy
RECandles.com supports secure on-line purchasing through secure socket layer (SSL) technology. We've taken the time to ensure that your order is safe and secure. Once we receive your information, we treat it as highly confidential. We will not disclose or sell this information to any other parties.

Guarantee
All of our products from Royal Essence Candles are 100% guaranteed. Read more about our guarantee for further explanation.

Shipping & Handling
Most orders will ship in approximately one week of placing the order. However, since our products are hand poured, special orders may take a little longer. Please click here to read more about shipping and handling.

Special Orders
Have an idea for something special? We'll do our best to fulfill your request. Check out our special orders page.

Safety Precautions
In order to receive full enjoyment with our candles, please read our safety precautions.